Chief Operations Officer
I have been with Kings Worldwide Transportation since 2007. As General Manager, I have many responsibilities but none greater than focusing our employees on offering impeccable customer service to every client. My background is primarily sales and customer service. I was a Regional Sales and Service Manager for a healthcare-related company for 10 years and for a brief period, an Executive Healthcare Recruiter. Prior to that, I worked for a managed services company in the healthcare arena. Over the years I have also owned service-related and retail businesses and my forte has always been sales and service. In addition to my responsibilities with Kings, I have also served as Board President for the Friends of NW 10th Street, a neighborhood coalition of businesses, neighborhood associations, faith-based organizations and social service agencies that work together to improve the lives of residents and businesses in our area. I have also served as Board President for the Oklahoma Chapter of Meeting Professionals International.
My professional career prior to joining the chauffeured transportation industry consisted of public school teaching followed by regional sales and service for a large corporation. One afternoon I was overcome with the realization that I hated my job! After having lunch and reading a classified ad in the local entertainment paper, I was led to a very unplanned but wonderful new career path. What started as a “mom and pop” operation from the kitchen table, has grown by reputation, acquisition, and the hard work of many, into a company of stability and worldwide service. Our recognition and reputation continues to increase as we have become a more customer-centric provider and the “go-to” company for assisting those with transportation needs.
As a recipient of the 2008 Oklahoma City Business Under 40 Award, recognizing Oklahoma’s emerging young business professionals, I served as the Board President for CityRep, a regional professional theater group, which serves the community by presenting arts to the public and also partners with local charities to raise awareness of social needs. Also in 2008, I served the Bricktown Association Board of Directors which guides our city’s growing entertainment and business district. During the period of 2010 to 2012, other directorship responsibilities included: Friends of NW 10th, a neighborhood coalition of citizens, businesses, faith-based organizations and social service agencies that together, improve the lives of residents and businesses in our area.
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Oklahoma City - Will Rogers World Airport (OKC) Resource Links
Southwest Oklahoma - Lawton-Fort Sill Regional Airport (LAW) Resource Links
Tulsa, Oklahoma - Tulsa International Airport (TUL) Resource Links
I began my career with Kings Worldwide Transportation in February 2015 as Director of Organizational Development and became the Operations Manager in November of that year. I have an extensive background in operations, training, and development, having led training teams in the US, UK and throughout the world. Previously, I ran my own training consultancy firm and served as Director of Training for Shergroup Limited in the UK.
The reason I joined Kings was to assist in raising the bar in customer care and service and to develop staff and chauffeur skills. It has been an honor to play such an integral role in the development of the company and its continued rise to success in Oklahoma City and other markets. Currently, I manage a team of chauffeurs, detailers and assists with accounts receivables
I am a graduate of Oklahoma University, Norman OK (Bachelor’s 1981) and East Central University, Ada, OK (Master’s 1982). I am also a classically trained singer and enjoy singing with the Oklahoma Master Chorale, as well as serving as Assisting Choir Director at Christ the King Catholic Church in Oklahoma City.
Our Management Team
I joined the Kings Worldwide Transportation family in 2006. I have watched and been a part of it growing from a four car operation in Oklahoma City to an international service provider specializing in anything from a single car airport pick-up to providing a motorcade of 20+ vehicles. In my 20+ years in the livery industry, I have done just about every job there is to do and enjoy every one.
I received my Masters of Science and Bachelors Degrees in Accounting from Oklahoma City University in 1995 and when I'm not working at King’s you can find me working with Historical Groups such as the Okie Mod Squad and RetroMetroOKC, or chasing down vintage Cadillacs, Oldsmobiles and Buicks.